Frequently Asked Questions

If you need to back up your Mail Designer 365 email templates (e.g. because you've bought a new Mac or need to format your computer), you have multiple options: ‣ If you use Time Machine on the Mac, the designs are also included in the backup by default. ‣ If you are manually backing up your Mac, you'll need to back up the following folder on your external hard drive: ~/Library/Group Containers/C3HCD5RMD7.net.tower-one.MailDesigner You can access this folder by opening Finder, going to "Go" > "Go to folder" and copying and pasting in the above path. ‣ You can do a complete manual backup by going to "My Designs." Then, press ⌘ + a to select all the designs and then drag them to a folder on your desktop. You can then also save this folder on an external hard drive.